How do I get training?
Our Employment Specialists will explore all of your training options with you. They will let you know about training being offered by our partner organizations, which is often paid for with grants and loans. We also have some funds available for individual training accounts, which allow eligible candidates to select a training organization from our list of approved vendors.

Can I get help with my resume?
The computer lab is available for you to use, at no cost, for the development and improvement of your resume. The lab is open to individuals who have at least basic knowledge of how to use a computer. Assistance is available. The computers are equipped with special resume writing software to make working on your resume easier.

Will I have access to a computer, a fax, and other tools?
Yes. The lab also has resume and cover letter paper, mailing services or free postage, a fax machine, and copy machine, all available for your use, at no charge.

What kinds of jobs do you have?
We have access to jobs at all skill levels, from entry to managerial.

How can you help me find a job?
You can find a job many ways at the OneStop Career Centers. You can:

• Use the Internet for a job search by coming in to our computer lab
• Post your resume online
• Use the newspapers and other publications in the Career Library
• Go through the job listings on the CTWorks bulletin board
• Work with an employment specialist
• Work with a Job Developer
• Take part in a Job Fair
• Interview with a visiting employee
• Receive training and placement assistance from the training organization

What if I need help with transportation?
The Regional Growth Connection, located at the New Haven CTWorks Career Center can assist eligible customers in getting to a job where there is no public transportation available. The RGC uses van pools, shuttle service, bus passes, and sometimes, can help you with related car expenses.

Can you help me with child care?
Employment Specialists will assist you in exploring available child care subsidy options.

Can you help me get a special license or certification?
Yes. Our employment specialists can work with you to locate the required training to obtain a special license or certification, or will assist you in the application process to obtain the license or certification.

Do you have candidates with the skills I need?
We have candidates at every level, and can fill many positions, depending on the exact requirements of your opening.

What if the job requires specialized training?
Funds are available, both for customized and on-the-job training. Working with Workforce Alliance supported partner agencies we can tailor a program that will help your company.

Can I get training assistance for employees that are already working for me?
Yes, certain funds are targeted to upgrade the skills of your current employees. We can also help you backfill positions left vacant when you promote these individuals.

Am I required to hire the individual that you refer to me?
You choose from a pool of qualified, motivated, and pre-screened workers that we carefully match to your job openings. The hiring decision is yours alone. We tailor the program to meet your specific requirements. Some training programs do require that trainees be hired by the company.

Is there a lot of paperwork involved in working with your organization?
Our on-the-job training contract is a brief, one-page document that is negotiated between your company and Workforce Alliance. The length of the contract is contingent upon the job classification and usually runs between eight and twenty weeks.

Do you charge a fee for these services?
There is absolutely no charge for any of our services. In fact, there are financial incentives available to you. For instance, reimbursements of up to 50% of each employee's wages during the on-the-job training period make this a very attractive program. In addition, you will save time and money on help wanted advertising and interviews with the wrong people.